Frequently Asked Questions
JustOrder.Today vs Shopify, Shopline, EasyStore, Wix: Basic Plan Feature Comparison
Features shown are based on each platform’s entry-level plan. Check with each provider for features available in higher-tier plans.
| Features | JustOrder.Today | Shopify | Shopline | EasyStore | Wix |
|---|---|---|---|---|---|
| Malaysian local support | ✅ Yes | ❌ (limited/3rd party) | ✅ Yes | ✅ Yes | ❌ (global only) |
| Basic Plan Pricing (Annual) | RM360 | RM965 | RM2,028 | RM2,388 | RM1,474 |
| Transaction Fee | 0% | 2% each transaction | 2% each transaction | 0% | 0% |
| Payment Gateway | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes |
| EasyParcel Integration | ✅ Yes | ✅ Yes | ❌ No | ✅ Yes | ❌ No |
| Membership Loyalty | ✅ Yes | ❌ No | ❌ No | ❌ No | ❌ No |
| E-Invoice Direct | ✅ Yes with add-on RM68 | ❌ No | ❌ No | ❌ No | ❌ No |
Summary
How to Choose the Right Ecommerce Platform for Your Business
Choosing an ecommerce platform is one of the most important decisions for your business. You need a solution that fits your product type, budget, technical skills, and long-term growth plans. Key factors to consider include:
- total cost (not just the annual fee)
- transaction charges
- local support
- payment gateways
- logistics
- ease of use, scalability, and legal compliance.
Start by listing your business needs and compare how each platform addresses them—don’t be swayed by big brand names alone!
Key Differences Between JustOrder.Today, Shopify, Shopline, EasyStore, and Wix
While all these platforms help you build an online store, their features and focus differ.
JustOrder.Today is tailored for Malaysian SMEs with local support, 0% transaction fees, and seamless local payment and shipping integration.
Shopify and Shopline are global brands with powerful tools but higher costs and less localization.
EasyStore offers a balance of local support and features, but at a higher price.
Wix is easy for beginners but lacks Malaysia-specific logistics and payment options.
The right choice depends on your business goals and where your customers are.
Understanding Transaction Fees and Total Cost of Ownership
Don’t be fooled by low annual fees—transaction fees can eat into your profits quickly, especially as your sales grow. Platforms like Shopline and Shopify charge a percentage per sale on top of their subscription, while JustOrder.Today and EasyStore offer true 0% transaction fee plans. Also, consider additional costs like payment gateway charges, app add-ons, and upgrades for essential features. Always calculate your total cost of ownership for a realistic comparison.
Why Malaysian Local Support Matters
Having a local support team means faster help, better understanding of local business needs, and easier onboarding for you and your staff. If you run into technical, payment, or compliance issues, a Malaysian-based team can resolve them quickly—in your language and time zone. Platforms with only overseas support (like Wix and sometimes Shopify) may leave you waiting for answers, which can cost you sales.
Payment Gateway Options: What’s Best for Malaysian Sellers?
Malaysian shoppers expect to pay via FPX, DuitNow, GrabPay, Touch ’n Go, credit cards, and even “Buy Now Pay Later” options. JustOrder.Today and EasyStore natively support local gateways like iPay88, MOLPay, and eGHL, while Shopify and Wix rely on third-party providers and may not cover all local payment methods. Choosing a platform with broad local payment support means more conversions and fewer abandoned carts.
Shipping & Logistics: Importance of EasyParcel and Local Integrations
Efficient shipping can make or break your ecommerce business. Platforms with EasyParcel or local courier integration allow you to automate delivery, print labels, and offer real-time shipping rates—no more manual entry or WhatsApp-ing your delivery guy. JustOrder.Today offers direct integration for Malaysian couriers, while others may require plugins or manual workarounds.
Membership Loyalty and Customer Retention Features
Loyalty programs help you turn first-time buyers into repeat customers. Features like points, rewards, and membership pricing can boost retention and grow your customer base. JustOrder.Today includes a built-in membership and loyalty system even on its basic plan. On other platforms, this may be a paid add-on or only available in higher tiers. Compare carefully if customer retention is a priority for your business.
E-Invoicing Compliance: Is Your Platform Ready for Malaysia’s Tax Laws?
With the new Malaysian e-invoicing mandate rolling out, your platform must be ready to generate and submit e-invoices in the required format. JustOrder.Today supports direct e-invoice integration for Malaysian law, while Shopify, Shopline, and Wix currently require third-party middleware or manual processing. Choosing a compliant platform saves time, avoids legal trouble, and keeps your business audit-ready.
Final Comparison: Which Platform Is Right for You?
Ultimately, the best platform for you depends on your business model, target customers, and future plans. If you want the most cost-effective, Malaysia-ready solution with full local support and no hidden fees, JustOrder.Today is the clear choice. For international brands or highly customized sites, Shopify may be worth the extra cost. Use the comparison table and feature breakdowns above to make an informed decision that sets your business up for long-term success.
Getting Started: Next Steps to Launch Your Online Store
Ready to take the next step?
Contact JustOrder.Today customer service 018-2301130 to understand and sign up
Reach out to our local support team for fast onboarding
Promote your new store and watch your business grow!